Entrata Partner Program
Mapping Intelligence is a Step Away
Quality submissions mean faster delivery. Follow these quick guidelines to ensure your property maps are processed in 2 business days.
2-day turnaround with quality submissions
Fewer revisions needed
What Makes a Great Submission
Include these elements to ensure accurate mapping with minimal back-and-forth.
Unit Locations Labeled
RequiredEvery unit number should be clearly visible on the map
Entrances & Access Points
RequiredMark building entrances, gates, and access codes
Stairs & Elevators
RequiredShow vertical access points for multi-story buildings
Orientation Reference
Include a street name, compass, or landmark for context
See the Difference
Quality submissions enable fast 2-day turnaround. Missing details require additional edits and extend delivery time.
Good Examples
These maps have everything we need for fast processing
Detailed map with unit numbers, amenities, and entrances labeled
Street orientation + individual unit numbers on each building
Color-coded legend with all units and amenities
Clear building shapes with labeled entry points
Hand-drawn with unit numbers, streets, and entrances
Sketch on graph paper with complete unit detail
What makes these work:
- 1. Unit numbers clearly labeled on each building
- 2. Entrances, elevators, and stairs marked
- 3. Street names or compass for orientation
- 4. Building shapes accurately represented
- 5. Amenities and common areas labeled
- 6. Hand-drawn is fine if details are clear
What to Avoid
These submissions require assumptions that extend delivery time
Building numbers only - no individual unit numbers
Building addresses only - cannot map individual apartments
Missing unit numbers
Common issues that slow things down:
- 1. Only building numbers, no unit numbers
- 2. Missing entrance or stair/elevator locations
- 3. No orientation (streets, compass, landmarks)
Pro Tips for Faster Delivery
Go the extra mile to help our team deliver your maps quickly and accurately.
Draw Unique Shapes
When possible, sketch or describe unique building shapes and unit locations within to help us map accurately.
Describe Unit Layouts
Note patterns like "units 101-110 are on the first floor, east wing" or "odd numbers face the courtyard."
Include Floor Plans
Fire escape plans or architectural drawings with unit numbers are ideal. Photos of posted maps work great too.
Why This Matters
Without unit numbers and access points, our team must make assumptions about your property layout. This leads to more revision cycles and longer delivery times. Complete submissions save everyone time.
Standard turnaround: 2 business days with complete submissions
Questions About Your Maps?
Our team is here to help you get the most out of your mapping submission.
Chat in Your Dashboard
Have a quick question? Use the chat feature in your Entrata Maps dashboard to reach our support team directly.
Book Office Hours
Schedule a time to discuss your maps with our team. We hold daily office hours to help customers with complex properties or special requirements.
Schedule a MeetingWant to Take Your Maps Further?
Boost ROI with parking maps and wayfinding, or expand customization with our marketing and canvas style maps.
Parking Maps
Designated spots, permits, and visitor parking
Wayfinding
Turn-by-turn navigation within your property
Marketing & Canvas
Custom branded maps for leasing and tours